See this little cup? It was part of a tea set that my mom and I put up on Ebay recently. The winning bid helped me finish up on reaching my fundraising goal. Since it was an old and valuable set, we wrapped it up well. Each piece was surrounded by bubblewrap and then the box was lined with tissue and more bubblewrap. No way were we going to get a report back saying that the set was wrapped wrong.
Still, the guy emailed us and said that, although everything was packed well, there was a crack on one of the little cups that we must have overlooked. He sent us photos of the cup and then asked for a refund – either full or partial.
Sounds easy, right? Well my mom and I didn’t see eye-to-eye on the whole refund thing, and we both overreacted with each other and made the entire thing more complicated than necessary. Thinking about it ruined most of my weekend last week, which is silly now, but once those thoughts creep in, there’s no telling them to stop.
Finally on Monday, we settled it. The guy got some of his money back, we saved money and he even gave us a good review. So much complication though, over one little cup.
Oh and today’s word was “complicated”. Hope you had fun with the word!